FAQ's

How was NOBLE skin care line discovered?

NOBLE luxury anti-aging skin care line, the most advanced and high-tech skin care product line, is an exclusive brand based on research by Nobel Prize laureate Sir Fraser Stoddart, company Co-founder and Chief Technology officer.

How are NOBLE luxury skin care products different from other anti-aging skin care products?

The magic occurs with NOBLE’s patented Organic Nano-Cube extended-release technology that delivers skin care ingredients to your skin with molecular precision. NOBLE enables the most radiant and youthful skin glow to be achieved with advanced nano-technology to guarantee constant revitalization, renewal, and radiance.

What are Organic Nano-Cubes (ONCs)?

ONCs are nano-materials made up of carbohydrate molecules joined together to form hollow cubic crystals. ONC materials are biodegradable, and non-toxic. ONCs can house multiple active skin care ingredients to prevent any undesirable cross-interactions. They also act as a protective shell. This attribute is advantageous for many anti-aging and skin care ingredients that are unstable and break down when exposed to air and light.

ONCs have demonstrated a unique capability to increase product effectiveness by controlling active skin care ingredient delivery that gives 10X duration of treatment than conventional products. Release of multiple active skin care ingredients is engineered for a desired level of dose and duration.

ONCs are microscopic storage boxes that work as molecular reservoirs to store a steady supply of advanced skin care ingredients delivered directly to your skin with molecular precision.

How can I be sure that NOBLE products have longer duration of treatment compared to other anti-aging products?

Data from extensive scientific testing has shown that NOBLE’s patented Organic Nano-Cube extended-release technology has 10X longer effective duration of treatment. Standard skin care products mix all the ingredients together without optimization. Immediately after application, the active ingredients all diffuse and absorb into the skin quickly. The effective treatment period is very short. In contrast, NOBLE products store a large supply of the active skin care ingredients inside hollow organic nano-cubes. These microscopic reservoirs provide a much longer of effective treatment duration by constantly releasing more and more skin care ingredients to the skin.

How can I be sure that NOBLE products have better skin depth penetration compared to other anti-aging products?

The thin outermost layer of the skin, the stratum corneum, is a hard barrier for active skin care ingredients to penetrate, which limits their effectiveness. Not only do NOBLE products improve the length of time ingredients are available to work on the skin, they also improve the chances of the ingredients to penetrate the skin to work effectively. NOBLE products employ cyclodextrin technology in conjunction with ONCs to boost the skin penetration of the active ingredients.

Where are NOBLE products made/formulated?

NOBLE products are specially formulated and made in the United States.

Are NOBLE products Natural/Organic?

Organic Nano-Cube technology used in all NOBLE products are natural, organic, and renewable.

Do NOBLE products contain perfumes?

NOBLE products are unscented without any perfume additives.

Are there any preservatives used in NOBLE products?

NOBLE products are free from harmful preservatives such as parabens. We use a natural broad-spectrum anti-microbial blend of gluconolactone and sodium benzoate that is compliant with ECOCERT and the European REACH regulation (Regulation, Evaluation, Authorization, and restriction of Chemicals).

Do we test on animals?

We do not conduct animal testing on our products or ingredients.

I have allergies, can I use NOBLE products?

NOBLE products are formulated to be hypoallergenic and free from common allergens that are known to irritate the skin. However, if you know you have sensitive skin, it’s always good to do a small patch test and wait a few hours. Apply on a small area, such as the back of your hand, and see if there’s any reaction a few hours later.

My skin is very sensitive, are NOBLE products suitable for my skin?

You may experience mild tingling or redness, which is normal and temporary until the skin adjusts. For very dry skin, it is always recommended to use a moisturizer.

Can NOBLE products be used during pregnancy?

Please always consult your physician before using any new product or medication. You should always speak with your physician or healthcare professional, and carefully read all information provided.

What’s the shelf life of the NOBLE products I buy online?

NOBLE products have a shelf life of 12 to 16 months when stored and handled properly. Slight separation of natural ingredients may occur, which is normal and doesn't change the effectiveness of the product.

Once I open a NOBLE product, how long can I use it for?

It is recommended to store and handle NOBLE products properly after opening and to use within 6 months.

When is the best time to apply NOBLE products?

The best time to apply NOBLE products is at night before bedtime. That’s the time when skin cell renewal is the most effective. However, NOBLE products can be used both during the day and night to maximize the benefits.

Should I use SPF during the day if I apply NOBLE products?

When using any type of skin care product, it is always recommended to wear sunscreen outdoors during the day.

How fast should I notice results on skin after using NOBLE products?

NOBLE skin care products will immediately start working on the skin. Most customers notice relatively visible results within 2 weeks, while significant results are observed by most customers after 10 to 12 weeks.

Account

How do I create account?

To create a new account, click “REGISTER” at the top right corner of the web page. You will be redirected to the User Account page where you can enter your information to create a username and password.

Why do I need account?

Registering for an account has many advantages, such as order history tracking, address book for more convenient ordering, saved wish list, and many more!

I forgot my password, what should I do?

If you forget your password, click “LOGIN” at the top right corner of the web page. Under the “RETURNING CUSTOMER” section, click “Forgot Password” right above the “Login” button. You will be requested to enter your email address that is linked to your account. Once you enter your email address, you will be sent an email with a link to reset your password.

How do I update my info or edit my account?

You can update your info or edit your account any time by first logging into your account. Click “LOGIN” at the top right corner of the web page. You will be redirected to the User Account page. Under the “RETURNING CUSTOMER” section on the right hand side, enter the email address associated with your account and your password. Once logged in, you can edit your account information, change your password, update your address book, and etc using the links on the left hand side of the web page.

Orders

How to buy Noble products?

NOBLE products can be purchased online at www.noble-skincare.com

Payment options

Debit and credit card payments can be made through "Guest Checkout" with PayPal without logging into PayPal. The NOBLE website will transfer you to Paypal to process the payment. We accept most major credit and debit cards, including Visa, Mastercard, American Express, and Paypal. Please note that we do not accept checks, money orders, or bank transfers.

How do I check on an order I have placed?

If you are a registered NOBLE customer, you may check the status of your order online. For questions regarding the status of your order or if you are not a registered member, you may email us at orders@NOBLE-skincare.com. For faster service, please provide your order number when making inquiries.

Do you accept international orders?

Yes, we accept international orders. We have free shipping and no taxes with purchase of any product!

Can you send me samples of the products?

Samples are free. You only have to pay for flat fee shipping.

Shipping and Delivery (Shipping rates)

Shipping is free with purchase of any product. Online orders are shipped Monday through Friday, excluding major holidays. Most orders are shipped within 1 -2 business days, depending on product availability. Orders are shipped with 2-day delivery for orders within the United States and 3-5 business day delivery for international orders.

Order confirmation and tracking

As soon as your order is placed, an email will be sent confirming your order. Once the products are shipped, you will receive another email with the order tracking number.

Sales Tax

We do not charge sales tax.

Order cancellation

To cancel orders at any time, please email orders@NOBLE-skincare.com

What if my products arrived damaged?

If your products arrive damaged, please email orders@noble-skincare.com to arrange for a replacement shipment.

Return and Refund Policy

We believe 100% in our product effectiveness. If for any reason you are not happy with your purchase, you may return the unused portion to us for a refund or exchange. Please email refunds@noble-skincare.com to arrange your free return.